Returns

• Timeframe: Items can be returned or exchanged within 7 business days of receiving the product.

• Eligibility:

  • Wrong, defective, or damaged products are eligible for return or replacement.

  • Items must be unused, unopened, and in original condition with packaging.

Refunds

• Once the return is received and inspected, your refund will be processed within 7 business days.

• Refunds will be made to your original payment method (Bank Transfer, bKash, Nagad, Card, etc.)

  
  

  Shipping Policy

  • We start processing as soon as your order is confirmed.

  • Shipping charges will be displayed during checkout based on your delivery location and order weight.

  • Delivery to remote or outside-Dhaka locations may take additional time.

  • Delivery timelines may vary due to unforeseen circumstances.

    
    

    
    

    Privacy Policy

    • Data Collection: We collect your name, address, phone, and email only to process your order.

    • Data Use: Used for order processing, shipping, and promotional updates (if opted in).

    • Data Sharing: Your information is only shared with secure logistics partners.

    • Security: Your data is protected with SSL encryption and stored securely.

    • Cookies: We may use cookies to enhance your browsing experience.

    • User Rights: You can request to view, update, or delete your data anytime.

      
      

      
      

      Terms of Service

      1. Acceptance

         • By placing an order on Ranjona.com, you agree to our terms and policies.

      2. Pricing & Updates

         • Prices may change without notice. The price at the time of order is considered final.

      3. Payments

         • We accept cash on delivery, bKash, Nagad, bank transfer, and credit/debit cards.

      4. Returns & Refunds

         • Refer to our “Refund & Return Policy” for details.

      5. Content Usage

         • All website content (text, images, logos, etc.) is property of Ranjona.com or its partners.

      6. Changes to Terms

         • We reserve the right to update or modify these terms at any time without prior notice.

           
           

           
           

           📞 Contact Us

           Office Address: Shamoly ROad 2 kazi office More Dhaka-1205

           Phone: +8809613610710

           Email : Info@ranjona.com